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Customer Relationship Management
ABOUT THIS MODULE
Customer Relationship Management
Our Customer Relationship Management (CRM) software module is designed to enhance your business’s profitability through various streamlined processes. This robust tool assists in:
Streamlining Sales Processes: The CRM module simplifies and automates sales workflows, allowing your sales team to focus more on closing deals rather than administrative tasks. This includes managing leads, tracking sales activities, and providing insights into sales performance.
Managing Marketing Contacts: Centralize and organize all your marketing contacts in one place. This feature helps in segmenting your audience, personalizing marketing campaigns, and ensuring consistent communication with potential and existing customers.
Handling Quotations: Easily create, send, and manage quotations. The CRM software ensures that all quotations are accurate, up-to-date, and quickly accessible, thereby speeding up the sales cycle and improving customer satisfaction.
Optimizing Pricing: The CRM module assists in setting and adjusting prices based on various factors such as customer history, market trends, and competitor pricing. This ensures that your pricing strategy is competitive and maximizes profitability.
Managing Administrative Processes: The CRM handles various administrative tasks related to customer management, such as invoicing, contract management, and customer support. This reduces the administrative burden on your team and ensures all processes are efficient and well-documented.
By storing and organizing all critical information related to customer interactions, customer relationship management software plays a vital role in developing, retaining, and enhancing customer relationships. It provides valuable insights and tools that help you understand your customers better, address their needs effectively, and foster long-term loyalty.
Empower yourself to manage all your company’s relationships with customers and potential customers through technology.
Pricing Management
Tariff Maintenance, Master Rates, Origin Charges, Destination Charges, Freight Charges, and more...
Reporting & Analytics
Consolidated dashboard, performance reports, sales performance reports, enhanced analytics, visual presentations, and much more.
Sales
Activities
Customer Creation, Sales Lead assign, Sales Call, Meeting Schedule Creation, Making Quotation, Quotation Reports, Making Bookings using Quotation
Support
& Help
Customer Feedback, Customer Enquiry, Internal Flash News Option
Sales
Customer Contact and sales territory management
